IM+CANS Batch Import Facility

 IM+CANS Batch Import Facility

Please contact HFS.CRM.Help@illinois.gov with any batch related questions.

Providers are responsible for checking their batch logs for warnings and errors and correcting these issues.

• Status = Paused means the developers have paused your file to make code changes. They will release the batch as soon as they can.
• If Status = Processing for a long time, it either means you submitted a large file or something in your file caused the process to fail.
• You must only attach one single .XML file in a Batch Upload. DO NOT attach multiple files or it will cause problems.
• An individual Batch upload MUST NOT exceed 50 records. 
• We are constantly evolving our error checking and reporting code to provide you with as much troubleshooting info as possible.